People Skills Archives | Page 5 of 7

How to make client relationships work for everyone

Client relationships are at the heart of your business. Building strong relationships should be part of your culture, and a […]

I’ve seen a worrying trend emerging since we have all settled into a post-Covid world of hybrid work. And that’s

In June 2022, a research report published by the CIPD stated that more than 6.5 million people in the UK

Do you have a network? How valuable is it? Do you know how to make the most of it? ‘Networking’

I was delighted to be part of this panel recently, you can read more about what was said on the

When people first get in touch with me to see how I can help them contribute more to their firm’s

Staff retention is a problem across all sectors. A quick Google will show articles and opinions on issues facing construction,

Emotional intelligence (EQ), a term often banded about on LinkedIn and in articles. What is it? Why does emotional intelligence

Two things in life are certain – death and taxes. Another certainty is that in a service business, if your

Typically, people who are very good at their job get promoted. This often means taking on people management responsibilities. Unfortunately,