We asked Joanna to help our 'pitch' team develop their presenting skills within a bid environment by raising the awareness of their communication style and suggested tools to improve their personal impact. This was followed by several workshops on: The Importance of Personal Impact, Rapport Building & Core Skills for those likely to be on a bid team.

Joanna helped our team build confidence when presenting, better understand their communication style and form new techniques to leave a positive impression when delivering pitch presentations as well as in general meetings both internally and externally. Joanna grasped our requirements and delivered a clear and simple programme for all levels across our business. I really enjoyed working with Joanna and highly recommend if your organisation needs support in this area.

Joanna designed an engaging and practical workshop for our second-year trainees on Business Development Skills. We were keen for this workshop to be practical-focused, as our trainees are very keen on having clear takeaway actions following a training session. We also wanted the workshop to place emphasis on building up an internal network within the firm, which Joanna did a fantastic job at incorporating.

This meant that although the trainees aren’t necessarily engaging in client development themselves yet, they now appreciate the importance of building their internal network and maintaining their existing relationships so that when they become more senior they have a built-in network. Joanna also led a section on how to effectively network at events, which the trainees found especially useful given the practical advice she shared in this segment.

Joanna came to our office to run a seminar entitled the Skills and Confidence to Get More Out of Networking. The seminar was excellent and very well received. Several members of the team mentioned what a great public speaker Joanna was and everyone from junior to senior team members learnt something new.

Joanna managed to effectively mix up the session so that there were periods of her speaking, chats and role play which meant no one got bored. It was a most enjoyable and useful session and I would heartily recommend it to anyone who needs help networking (which is, let's face it, all of us)!

Joanna has delivered content and events for ICAEW members on communication skills which are always well received. In both webinar and in-person formats the feedback has been excellent. At the dinner for business leaders at Chartered Accountants' Hall in London, she provided an informative and insightful presentation and subsequent discussion on how best to handle difficult conversations.

Joanna is an expert in her field and someone I highly recommend for improving communication skills in both professional and personal settings.